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These terms and conditions of sale apply, within the scope of the on-line sales service on Internet provided by the company
BONNETERIE D’ARMOR, SAS (a simplified joint-stock company) with a €1,600,000 share capital
21-23 Rue Louison Bobet – 29556 QUIMPER Cedex,
Tel: +33 (0)2.98.90.05.29 / Fax: +33 (0)18.104.22.168.79
Quimper Trade and Companies Register Company registration number (Siret) 375 680 139 00140
hereinafter referred to as ARMOR,
to all sales concluded through the www.armorlux.com website, with its non professional customers.
The hosting service provider of the website is:
OCEANIS INFORMATIQUE, a limited liability company with a €334,930 share capital
3, impasse de l’Aube
Parc d’activités du Soleil Levant
Company registration number (Siret): 49342225700011
For orders placed from a country other than Metropolitan France, the customer is the importer of the products concerned.
For all products dispatched outside the EEC and the Overseas Departments and Territories, duties and other local taxes may be claimed. These taxes are not the responsibility of ARMOR. They will be borne exclusively by the customer who is advised to make inquiries regarding these aspects before placing an order.
These terms and conditions of sale may be changed at any time providing such changes appear on the website.
Product prices are expressed in euros all taxes included, excluding costs of processing and shipping.
ARMOR reserves the right to change its prices at any time but the products will be invoiced on the basis of the rates in force at the time when the order is recorded subject to availability.
It is incumbent upon the customer to select on the website the products it wishes to order. Payment is made on-line by bank card, or by check. The order is subject to confirmation by email, specifying the references ordered, the amount of the order and the delivery address.
The order will be dispatched at the latest 20 days following receipt of payment.
The customer acknowledges that it has read and accepted these terms and conditions of sale before placing its order.Validating the order therefore implies acceptance of the terms and conditions of sale. In the absence of evidence to the contrary, the data recorded by ARMOR constitutes proof of the transaction.
Product and price offers are valid as long as they are visible on the website, within the limit of available stock.
Should a product turn out to be unavailable after an order has been placed, the customer will be informed by email as soon as possible and refunded by ARMOR.
The products are delivered to the delivery address provided by the customer during the order placement process. Delivery deadlines include preparation of the parcel and shipping.
The order will only be processed once payment is confirmed.
If there is a delay in delivery, the customer can cancel the order.
The customer can track regularly its order and call customer service should it have any questions at +33 (0)2 98 90 05 29.
Delivery charges are automatically generated during the ordering process. ARMOR applies differentiated delivery rates depending on the amount of the order, the geographical area of delivery and the shipping method.
Delivery charges appear on the order confirmation.
These charges include a contribution to preparation and packaging fees + postage costs + transportation costs. Delivery charges are due for every order placed.
For on-line payment, the order placement process posted on the website must be followed.
All banking information that you send us are secured by SSL encryption. We do not store your personal data.
Transfer of ownership and transfer of risk take place upon delivery of the pre-paid goods. The goods must be checked by the customer upon delivery. Any reservations should be indicated on the delivery slip presented by the carrier or can be sent to the sales department of ARMOR within 72 hours.
In case of defects, return charges will be borne by ARMOR. The defective article will either be exchanged or refunded.
The customer has a period of 15 business days to exercise its right to retract delivery to return the items to ARMOR-LUX for refund or voucher. Please note that the products should be returned in their original packaging and in perfect condition. If we don’t receive your return in time, the return will be cancelled and we will consider the purchase complete. If you wish to return an item, please follow the procedure as indicated on our website or on the documents received with the order.
Return is free if you ordered from one of the following countries: France (mainland), Germany, Belgium, United Kingdom, Spain, Netherlands and Luxembourg. Please go to your account and print out your return label. If the order was placed from another country, return charges are on your expense.
The delivered products are covered, in accordance with legal provisions, by a warranty against latent defects originating from material, design or manufacturing defects and rendering them unfit for use.
No warranty will be provided in case of bad use, negligence or lack of maintenance by the customer.
ARMOR will replace or have repaired the products found to be defective.
The products sold on the website are compliant with the regulations in force in France.
The seller will not be held liable for any delay due to the occurrence of a force majeure event.
These terms and conditions of sale are governed by French law. In the event of a dispute, only the French courts will have jurisdiction.
Pursuant to French law No. 78-17 of 6 January 1978, it is reminded that the personal data requested from the customer are necessary to process its order and are intended for internal use by ARMOR only.
The customer therefore has a right to access, modify, correct and object pursuant to the terms of the law by contacting customer service.
Depending on the choices of the customer in the personal information section, it may receive offers from ARMOR.